Issues with background and async operations

Incident Report for awork.com

Resolved

This incident has been resolved.
Posted Aug 21, 2026 - 12:18 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 21, 2026 - 11:55 CEST

Update

A resource limitation at our infrastructure provider that we use for asynchronous operations has led to some performance impact. This should be recovering now.
Posted Aug 21, 2026 - 11:49 CEST

Identified

An issue with a component of our infrastructure provider is affecting asynchronous operations in awork. We are working on a temporary workaround.
Posted Aug 21, 2026 - 10:49 CEST

Update

We are continuing to investigate this issue.
Posted Aug 21, 2026 - 10:44 CEST

Investigating

We are currently investigating this issue. We are seeing a backlog of async operations with potential impact on other operations such as login.
Posted Aug 21, 2026 - 10:40 CEST
This incident affected: Web-App and API (Login, Core (Projects, Tasks, Time Tracking)).
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